Lesson two: Do enough research. As a tech support person, do you subscribe to news feeds and blogs about the products you support? Do you spend time each day reading articles and books related to the products you support? Have you set up a virtual lab using VMWare, VirtualPC, or Xen so you can experiment and test your solutions before you offer them to your users? Knowledge is power and the more knowledge you have, the more you'll be empowered to delight your users with relevant, accurate solutions.
With Pay as you go tech support I.T you need to pay only for the support time that you actually use. This eliminates chances of your hard earned money going waste. Moreover, in most of the cases, there is no expiry time on the number of support hours that you buy too. This way you will be saving significant amounts of money in the long run. In fact, this is one reason for the rising popularity of this service.
I recommend fifteen tech support I.T minutes once a week to reflect on changes you are making. The first step is to look over any notes you have taken about the changes you are making in your life. Then sit back and consider how it is going, Write a few lines about what you like and what you find challenging. Then let it go until the next week.
Most small businesses can really be served by a technical generalist. This is someone who knows a lot about a lot. This is someone who can help your network if suddenly it comes down. This person should also be able to troubleshoot computer and server problems. But really, it all comes down to what types of problems you will encounter. For small business, this mostly involves computer problems resulting from viruses, malware, etc. Most users are their worst own enemy and will end up trashing their own systems. You may have the occasional network issue. Software application support may or may not be something you need to consider. The moral of the story here is to assess your potential Managed I.T support uttah needs. This will go a long way to choosing a great match on technical support.
One of the biggest problems in selling our services is lack of patience. It's very common to "try" a marketing effort once, and abandon it immediately out of disappointment at the lack of results. What happens then is a round of single efforts, with no long-term commitment to any marketing strategy. "Marketing" then becomes a series of failed experiments, none of which lasted long enough to give them a fair test of effectiveness. Impatience will never bring you the clients you want. Your target market needs to become familiar with you, your business, and the details of your service. This takes time. Marketing requires patience.
You may have noticed by some of the things I wrote of that I do know some java scripting now. I even know all the answers to questions #1, #2, #3, and #12 and some of #4, #5, #6, #7. I only knew the answers to question #1 on January 31. Thanks to Yahoo! Web Hosting I am a little less ignorant when it comes to these matters.